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    two2_tango

    Here's a bizarre problem that I haven't been able to find an answer to anywhere on the Apple site...


    I have a 9 month-old Macbook Pro.  It seems to run fine, EXCEPT I can't upgrade the firmware.  Every so often I get updates from Mac wanting to update software and firmware.  I do the download, follow the instructions, but get caught in an endless loop...my machine never installs the firmware upgrade.  

    Other weird thing...maybe fixed in the firmware update?  I don't have tabs in Safari.  In fact, when I click on 'preferences' in Safari, I don't get ANY choices for preferences at all!  I get a window for "Advanced" preferences, but not the basic preferences.  Everyone who has looked at it for me has said "wow, that's weird.", but no one can come up with a fix.

    Anyone have any ideas?

    2006-12-19 13:59:22.0

    Here's a bizarre problem that I haven't been able to find an answer to anywhere on the Apple site...


    I have a 9 month-old Macbook Pro.  It seems to run fine, EXCEPT I can't upgrade the firmware.  Every so often I get updates from Mac wanting to update software and firmware.  I do the download, follow the instructions, but get caught in an endless loop...my machine never installs the firmware upgrade.  

    Other weird thing...maybe fixed in the firmware update?  I don't have tabs in Safari.  In fact, when I click on 'preferences' in Safari, I don't get ANY choices for preferences at all!  I get a window for "Advanced" preferences, but not the basic preferences.  Everyone who has looked at it for me has said "wow, that's weird.", but no one can come up with a fix.

    Anyone have any ideas?

    2006-12-19 13:59:25.0
    Mick

    That's an interesting one. There is a mac guru at the office here, I'll ask him. 

    AJ is pretty useful too.  

    2006-12-19 14:13:31.0
    aj

    Sounds weird to me too.  Has this happened since day one?  Have you ever been able to upgrade the firmware? 

    2007-01-03 00:16:50.0
    hysteriq

    if its still under warranty, sent it in and get it fixed soon.. no point putting plasters when you should fix the whole wound

    2007-03-28 12:12:12.0
    Sam Rose

    Sounds like a hardware failure. I recommend following instructions here: http://www.apple.com/support/  under get help-select your product, based on what country you are in, and calling them up, because you are still under warranty, it's is definitely worth getting it into them to fix it.

    2007-04-06 05:57:08.0
    Jargon

    Boot from your OS X CD, run Disk Utility from the menubar, and run Repair Disk and Repair Permissions, then try again.

    2007-06-19 09:49:45.0
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