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  Starting Your Forum

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  Posted 15 Apr 08 in IP Telephony in Australia

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  Starting Your Forum

  I have been playing with VoIP for the last 5 years. The technology has changed immensely since the early days, but there is still two type of VoIP solutions in the market:

  1) The best effort Voice over public Internet (typically used by residential users); and

  2) The high quality Voice over dedicated IP data links (typically used by some business customers).

  I have now been involved in IP Telephony for the last 6 months and have noticed that the difference in these two VoIP solutions is like chalk and cheese. The residential grade was cheap, but furstrating to use when it didn't work properly. The main problem is the bandwidth limitations and no priority to the voice.

  The problem is that many service providers design their network for internet traffic, and then decided to add voice to it. This means that voice is not given the priority it deserves in their network. Prone to congestions at various points.

  When a network has been purely designed for Voice over IP then the QoS is there from the start. Priority to voice and Internet traffic takes second priority.

  The problem I'm facing is that those that have tried VoIP in the early days have really bad experiences and do not wish to go down VoIP path again. There is still a perception that all VoIP is like SKYPE and perhaps not reliable.

  I'm keen to hear from companies that have implemented IP telephony solutions and hear the good and bad side; the pit-falls to avoid; and what fetures really stand out from IP telephony which have helped in the business.

  PS: I have to stress that I do have a personal interest in this. I'm assisting a company to promote their IP telephony network solution to the Corporate sector, and I need to understand how the market feels about VoIP so as to adequately present the solution.

  Cheers

  Richard

  Posted 07 Apr 08 in IP Telephony

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  Stargate Atlantis

  Official Site http://www.scifi.com/atlantis/

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  Peruvian Dish

  Marty, I'll bring you a Tripe dish and let you taste it. You'll change your mind.

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